{"id":11168,"date":"2025-03-04T07:33:25","date_gmt":"2025-03-04T07:33:25","guid":{"rendered":"https:\/\/www.cigatisolutions.com\/blog\/?p=11168"},"modified":"2026-01-16T09:21:57","modified_gmt":"2026-01-16T09:21:57","slug":"import-pst-to-shared-mailbox","status":"publish","type":"post","link":"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/","title":{"rendered":"How to Import PST to Shared Mailbox Office 365: 2026 Full Guide"},"content":{"rendered":"\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-top\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;11168&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;How to Import PST to Shared Mailbox Office 365: 2026 Full Guide&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n\n<p>When an employee leaves, their emails are still needed by the team. Instead of keeping their mailbox active, emails are backed up as a PST file. Now, if the team needs to access these emails, they might need to import PST to Shared mailbox. This can be done through various methods. This blog covers multiple manual ways and a reliable <strong>Cigati <a href=\"https:\/\/www.cigatisolutions.com\/pst-to-office365-migration\/\">PST to Office 365 Migration Tool<\/a><\/strong> to do it. With this tool, you can import PST files all at once, while keeping all the data intact.<\/p>\n\n\n<div class=\"row justify-content-center mac-win-tab mt-3 mb-5\">\n<div class=\"col-md-6\">\n<ul id=\"myTab\" class=\"nav nav-tabs justify-content-center\" role=\"tablist\">\n<li class=\"nav-item\" role=\"presentation\"><button id=\"home-tab\" class=\"nav-link bg-transparent px-4 active\" role=\"tab\" type=\"button\" data-toggle=\"tab\" data-target=\"#home\" aria-controls=\"home\" aria-selected=\"true\"><i class=\"icon-windows\"><\/i> Windows<\/button><\/li>\n<li class=\"nav-item\" role=\"presentation\"><button id=\"profile-tab\" class=\"nav-link bg-transparent px-4\" role=\"tab\" type=\"button\" data-toggle=\"tab\" data-target=\"#profile\" aria-controls=\"profile\" aria-selected=\"false\"><i class=\"icon-apple\"><\/i>Mac<\/button><\/li>\n<\/ul>\n<div id=\"myTabContent\" class=\"tab-content\">\n<div id=\"home\" class=\"tab-pane fade active show\" role=\"tabpanel\" aria-labelledby=\"home-tab\"><span class=\"block_btn\"><a class=\"primary-btn\" href=\"https:\/\/www.cigatisolutions.com\/demo-version\/Cigati-pst-to-office365-migration-win.exe\"><i class=\"icon-windows\"><\/i> Download Now<\/a>&nbsp;&nbsp;<a class=\"secondary-btn\" href=\"https:\/\/www.cigatisolutions.com\/pst-to-office365-migration\/purchase-now.php\"><i class=\"icon-basket\"><\/i> Purchase Now<\/a><\/span><\/div>\n<div id=\"profile\" class=\"tab-pane fade\" role=\"tabpanel\" aria-labelledby=\"profile-tab\"><span class=\"block_btn\"><a class=\"primary-btn\" href=\"https:\/\/www.cigatisolutions.com\/demo-version\/Cigati-pst-to-office365-migration-for-mac.dmg\"><i class=\"icon-apple\"><\/i> Download Now<\/a>&nbsp;&nbsp;<a class=\"secondary-btn\" href=\"https:\/\/www.cigatisolutions.com\/mac\/pst-to-office365-migration\/purchase-now.php\"><i class=\"icon-basket\"><\/i> Purchase Now<\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#What_is_PST_and_Shared_Mailbox\" >What is PST and Shared Mailbox?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Reasons_to_Import_PST_File_to_Shared_Mailbox_in_Office_365\" >Reasons to Import PST File to Shared Mailbox in Office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#How_to_Import_PST_to_Shared_Mailbox_Top_Ways\" >How to Import PST to Shared Mailbox? Top Ways<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Upload_PST_to_Office_365_Shared_Mailbox_Using_Outlook\" >Upload PST to Office 365 Shared Mailbox Using Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Import_PST_File_to_Shared_Mailbox_In_Office_365_Using_Drive_Shipping\" >Import PST File to Shared Mailbox In Office 365 Using Drive Shipping<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Import_PST_to_Office_365_Shared_Mailbox_Using_Network_Upload_Method\" >Import PST to Office 365 Shared Mailbox Using Network Upload Method<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Step_1_Create_ImportExport_Role_in_Office_365\" >Step 1: Create Import\/Export Role in Office 365<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Step_2_Create_SAS_URL\" >Step 2: Create SAS URL<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Step_3_Download_AzCopy\" >Step 3: Download AzCopy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Step_4_Create_PST_Import_Job\" >Step 4: Create PST Import Job<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Step_5_Start_PST_Import_Job\" >Step 5: Start PST Import Job,<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#A_Professional_Way_to_Import_PST_File_to_Shared_Mailbox_Office_365\" >A Professional Way to Import PST File to Shared Mailbox Office 365<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_PST_and_Shared_Mailbox\"><\/span>What is PST and Shared Mailbox?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>A <strong>PST <\/strong>file is a backup of the Outlook mailbox, including emails, contacts, and calendars. When we import PST to Office 365 shared mailbox, it helps teams to access the mailbox data. <strong>Shared Mailbox<\/strong> in Office 365 behaves as a centralized email account that allows multiple users to send, receive, and manage emails. So, for universal access to the team, the PST file is imported to a shared mailbox.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Reasons_to_Import_PST_File_to_Shared_Mailbox_in_Office_365\"><\/span>Reasons to Import PST File to Shared Mailbox in Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Before we get into the insights, let&#8217;s first understand the significance of importing PST to shared mailbox. The following points highlight the main advantages of this approach:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>By moving PST files to a shared mailbox, team members can access past emails, contacts, and calendars.<\/li>\n\n\n\n<li>Transferring PST files into a shared mailbox will help consolidate all emails in one centralized location.<\/li>\n\n\n\n<li>To prevent data loss and meet regulatory obligations, companies import PST to a shared mailbox to securely store old emails.&nbsp;<\/li>\n\n\n\n<li>A shared mailbox acts as a central hub and enhances email management. It also helps in optimizing inbox clutter.<\/li>\n<\/ol>\n\n\n\n<p>Move on to the next section to see how the migration process works step by step.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Import_PST_to_Shared_Mailbox_Top_Ways\"><\/span>How to Import PST to Shared Mailbox? Top Ways<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>You can import PST files to a shared mailbox using manual steps or a professional tool. The manual method takes more effort, is a bit lengthy, and complicated. A professional tool makes the process faster, easier, and efficient. Let\u2019s explore both the approaches in detail.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Upload_PST_to_Office_365_Shared_Mailbox_Using_Outlook\"><\/span>Upload PST to Office 365 Shared Mailbox Using Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Before initiating migration, you must know that Outlook lets you move only the specific data from the PST file into a shared mailbox. It is suitable for only a small number of migrations or small-sized PST file migration.<\/p>\n\n\n\n<p>Following are the steps to import PST to Office 365 shared mailbox:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Outlook.<\/strong><\/li>\n\n\n\n<li>Go to <strong>File<\/strong> &gt; <strong>Add account<\/strong>.<\/li>\n\n\n\n<li>Now, enter your Office 365 credentials and click on<strong> Finish<\/strong>.<\/li>\n\n\n\n<li>Again, open <strong>Outlook<\/strong>. Go to <strong>File<\/strong> &gt; <strong>Open &amp; Export<\/strong> &gt; <strong>Import\/Export<\/strong>.<\/li>\n\n\n\n<li>Select <strong>\u201cImport from another program or file\u201d<\/strong> &gt; <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Then, choose <strong>Outlook data file (.pst)<\/strong> &gt; <strong>Next<\/strong>.<\/li>\n\n\n\n<li>After that, locate your PST file that you want to import.<\/li>\n\n\n\n<li>Ensure that you select shared mailbox as destination path.<\/li>\n\n\n\n<li>Lastly, click <strong>Finish<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p><strong>Limitations:<\/strong> There is a risk of data corruption, if the process gets disturbed. Also, as you have to manually import PST files, it can be a time-consuming task.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Import_PST_File_to_Shared_Mailbox_In_Office_365_Using_Drive_Shipping\"><\/span>Import PST File to Shared Mailbox In Office 365 Using Drive Shipping<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you have a slow internet connection, this method can bypass the network congestion. It is also used for bulk transfers.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Copy your PST files to a <strong>BitLocker encrypted hard drive<\/strong>.<\/li>\n\n\n\n<li>Now, navigate to <strong>Office 365<\/strong>.<\/li>\n\n\n\n<li>Go to <strong>Security &amp; Compliance<\/strong> &gt; <strong>Import<\/strong> &gt; <strong>+New import job<\/strong>.<\/li>\n\n\n\n<li>Choose<strong> \u201cHard drives to one of our physical locations\u201d.&nbsp;<\/strong><\/li>\n\n\n\n<li>Now, ship your hard drive to the Microsoft Centre.<\/li>\n\n\n\n<li>Microsoft will validate your PST file.<\/li>\n<\/ol>\n\n\n\n<p><strong>Limitations: <\/strong>Drive Shipping method comes with an additional cost, such as shipping cost, hard drive cost, etc. It also takes a long processing time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Import_PST_to_Office_365_Shared_Mailbox_Using_Network_Upload_Method\"><\/span>Import PST to Office 365 Shared Mailbox Using Network Upload Method<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>This method allows large-scale migration directly to the cloud while ensuring smooth transfer. In addition to this, it is a cost-effective method for bulk migrations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_1_Create_ImportExport_Role_in_Office_365\"><\/span>Step 1: Create Import\/Export Role in Office 365<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Microsoft 365<\/strong> and log in with your credentials.<\/li>\n\n\n\n<li>Go to <strong>Import Service<\/strong> &gt; <strong>Data Migration<\/strong>.<\/li>\n\n\n\n<li>Now, click on <strong>+ sign<\/strong> and choose <strong>Upload email messages (PST files)<\/strong>.<\/li>\n\n\n\n<li>You need to create a storage account to import for the first time.&nbsp;<\/li>\n\n\n\n<li>After that, copy the <strong>Show Network Upload SAS URL<\/strong>.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_2_Create_SAS_URL\"><\/span>Step 2: Create SAS URL<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to <strong>Office 365 <\/strong>account.<\/li>\n\n\n\n<li>Go to <strong>Compliance<\/strong> &gt; <strong>Data lifecycle management<\/strong> &gt;<strong> Microsoft 365<\/strong>.<\/li>\n\n\n\n<li>Import\/Export Wizard page opens up. Choose <strong>Import<\/strong> &gt; <strong>+New import job<\/strong>. Enter your job name &gt; <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Upload your data<\/strong> and click <strong>Next.<\/strong><\/li>\n\n\n\n<li>Click on <strong>Show network upload SAS URL<\/strong>. Copy this URL.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_3_Download_AzCopy\"><\/span>Step 3: Download AzCopy<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Download <strong>AzCopy<\/strong> and extract the AzCopy zip file and double-click it to complete the setup.<\/li>\n\n\n\n<li>Open <strong>Command Prompt<\/strong>.&nbsp;<\/li>\n\n\n\n<li>First, go to the directory where you have downloaded the zip file.<\/li>\n\n\n\n<li>Then, run this command:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><p><em>azcopy.exe copy \u201c&lt;Source location of PST files&gt;\u201d \u201c&lt;SAS URL&gt;\u201d<\/em><\/p><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Now, create PST import mapping file in CSV format.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_4_Create_PST_Import_Job\"><\/span>Step 4: Create PST Import Job<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Follow the steps as mentioned in Step 2(2).<\/li>\n\n\n\n<li>The Import data page opens up, choose <strong>\u201cI\u2019m done uploading my files\u201d<\/strong> and <strong>\u201cI have access to the mapping file\u201d.<\/strong><\/li>\n\n\n\n<li>Click <strong>Next<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Choose <strong>+Select mapping file<\/strong> and add your CSV file. Then, click<strong> Validate<\/strong>.<\/li>\n\n\n\n<li>Lastly, click <strong>Save<\/strong> &gt; <strong>Close<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step_5_Start_PST_Import_Job\"><\/span>Step 5: Start PST Import Job,<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go back to <strong>import<\/strong> in <strong>Purview portal<\/strong>.<\/li>\n\n\n\n<li>Choose your import job and select<strong> Import to Office 365<\/strong>.<\/li>\n\n\n\n<li>Now, filter your data as per your needs and click <strong>Next<\/strong>.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><strong>Limitations:<\/strong> It is a very lengthy process and needs technical understanding. Also, if your internet connection is slow, it may take several hours to import.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_Professional_Way_to_Import_PST_File_to_Shared_Mailbox_Office_365\"><\/span>A Professional Way to Import PST File to Shared Mailbox Office 365<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>With <strong>Cigati PST to Office 365 Migration Tool<\/strong>, one can simplify their task to upload PST to Office 365 shared mailbox. This tool handles bulk transfers, skips duplicate emails, and includes sub-accounts in the migration process. Also, the in-built mail filter ensures a customized migration process. Widely Compatible, this supports all older and latest Windows OS versions for migration.<\/p>\n\n\n\n<p><strong>Below are the easy steps to migrate PST to shared mailbox:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Download and launch <strong>PST to Office 365 Migration Tool<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Restore<\/strong> &gt; <strong>Continue<\/strong>.<\/li>\n\n\n\n<li>Choose <strong>Select OST\/PST<\/strong> &gt; <strong>PST<\/strong> &gt; <strong>Select single file<\/strong>.<\/li>\n\n\n\n<li>Now select file and open it. Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Go to <strong>Saves\/Backup\/Migrate As<\/strong> &gt; <strong>Office 365<\/strong> &gt; <strong>Use Modern Authentication<\/strong>.<\/li>\n\n\n\n<li>Enter your username for Office 365 account and click on <strong>Sign In<\/strong>.<\/li>\n\n\n\n<li>Select the <strong>additional features <\/strong>if needed.<\/li>\n\n\n\n<li>Now, select your shared mailbox from the Mail list.<\/li>\n\n\n\n<li>Lastly, click <strong>Convert<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>By selecting multiple PSTs, you can also import PST files in bulk to Office 365 efficiently.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>In this blog, we have explained manual ways to import PST to shared mailbox, all of which demand efforts and technical know-how. Though they work, but they can be lengthy and complex. With <strong>PST to Office 365 Migration Tool<\/strong>, you can automate the process. This tool simplifies the process, avoids potential errors, supports bulk migration and is secure while maintaining email integrity. Import your PST files the easy way with our tool.<\/p>\n\n\n\n<p><strong>You May Also Read:<\/strong> <a href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-online-archive\/\">Export Office 365 Archive Mailbox to PST<\/a><\/p>\n\n\n\n<p><strong>Frequently Asked Questions:<\/strong><\/p>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1768555083504\"><strong class=\"schema-faq-question\">Q: <strong>How to import PST to shared mailbox Office 365?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans:<\/strong> While there are in total four methods to import PST file to shared mailbox in Office 365, we\u2019ll discuss one of them. Follow this step-by-step procedure:<br\/><br\/>&#8211; Open <strong>Outlook <\/strong>application<strong>.<\/strong><br\/>&#8211; Navigate to <strong>File<\/strong> > <strong>Add account<\/strong>.<br\/>&#8211; Now, enter your Office 365 account credentials and click on<strong> Finish<\/strong>.<br\/>&#8211; Again, open <strong>Outlook<\/strong>. Go to <strong>File<\/strong> > <strong>Open &amp; Export<\/strong> > <strong>Import\/Export<\/strong>.<br\/>&#8211; Then, select <strong>\u201cImport from another program or file\u201d<\/strong> and click <strong>Next<\/strong>.<br\/>&#8211; Choose <strong>Outlook data file (.pst)<\/strong> > <strong>Next<\/strong>.<br\/>&#8211; Locate the PST file you want to import.<br\/>&#8211; Make sure that you select shared mailbox as destination path.<br\/>&#8211; At last, click <strong>Finish<\/strong>.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1768555132349\"><strong class=\"schema-faq-question\">Q: Can Outlook PST files be shared?<\/strong> <p class=\"schema-faq-answer\"><strong>Ans:<\/strong> No, Outlook PST files can\u2019t be shared. These are designed for a single user, not for multiple users. If one tries to store them on a shared network, then it will lead to data corruption and performance issues. Therefore, import PST files to shared mailbox for team collaboration.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>When an employee leaves, their emails are still needed by the team. Instead of keeping their mailbox active, emails are<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":11170,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-11168","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-management-migration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Import PST to Shared Mailbox Office 365: 2026 Full Guide<\/title>\n<meta name=\"description\" content=\"New to Microsoft 365? 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He writes technical updates and their features related to MS Outlook, Exchange Server, Office 365, and many other Email Clients & Servers.","sameAs":["https:\/\/www.linkedin.com\/in\/digirohit\/"],"url":"https:\/\/www.cigatisolutions.com\/blog\/author\/piblogadmin\/"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#faq-question-1768555083504","position":1,"url":"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#faq-question-1768555083504","name":"Q: How to import PST to shared mailbox Office 365?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans:<\/strong> While there are in total four methods to import PST file to shared mailbox in Office 365, we\u2019ll discuss one of them. Follow this step-by-step procedure:<br\/><br\/>- Open <strong>Outlook <\/strong>application<strong>.<\/strong><br\/>- Navigate to <strong>File<\/strong> > <strong>Add account<\/strong>.<br\/>- Now, enter your Office 365 account credentials and click on<strong> Finish<\/strong>.<br\/>- Again, open <strong>Outlook<\/strong>. Go to <strong>File<\/strong> > <strong>Open &amp; Export<\/strong> > <strong>Import\/Export<\/strong>.<br\/>- Then, select <strong>\u201cImport from another program or file\u201d<\/strong> and click <strong>Next<\/strong>.<br\/>- Choose <strong>Outlook data file (.pst)<\/strong> > <strong>Next<\/strong>.<br\/>- Locate the PST file you want to import.<br\/>- Make sure that you select shared mailbox as destination path.<br\/>- At last, click <strong>Finish<\/strong>.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#faq-question-1768555132349","position":2,"url":"https:\/\/www.cigatisolutions.com\/blog\/import-pst-to-shared-mailbox\/#faq-question-1768555132349","name":"Q: Can Outlook PST files be shared?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans:<\/strong> No, Outlook PST files can\u2019t be shared. These are designed for a single user, not for multiple users. If one tries to store them on a shared network, then it will lead to data corruption and performance issues. Therefore, import PST files to shared mailbox for team collaboration.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts\/11168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/comments?post=11168"}],"version-history":[{"count":4,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts\/11168\/revisions"}],"predecessor-version":[{"id":12869,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts\/11168\/revisions\/12869"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/media\/11170"}],"wp:attachment":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/media?parent=11168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/categories?post=11168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/tags?post=11168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}