{"id":11216,"date":"2026-09-24T09:13:38","date_gmt":"2026-09-24T09:13:38","guid":{"rendered":"https:\/\/www.cigatisolutions.com\/blog\/?p=11216"},"modified":"2026-09-24T09:24:38","modified_gmt":"2026-09-24T09:24:38","slug":"migrate-public-folder-to-office-365-shared-mailbox","status":"publish","type":"post","link":"https:\/\/www.cigatisolutions.com\/blog\/migrate-public-folder-to-office-365-shared-mailbox\/","title":{"rendered":"How to Migrate Public Folder to Shared Mailbox in Office 365"},"content":{"rendered":"\n\n
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Public folders have been useful for many years, but they were not built for mobile phones or easy licensing. Today, many teams use phones and browsers for email. Therefore, many administrators choose to move folder to shared mailbox. This change removes limits on Outlook and saves money on licenses. This guide shows the reasons for moving and the exact steps to finish the move in Office 365.<\/div>\n\n
TL;DR: <\/i><\/b>Migrate public folder to shared mailbox is needed if you want to open the mailbox on a device. You can move the data manually or with a professional tool that makes the move easier.<\/i><\/i><\/div>\n\n
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A Question Many Admins Ask<\/i><\/strong><\/p>\n\n

\u201cWe still use folders in our Exchange Online tenant but our team wants to access shared data from Outlook mobile. How can we convert folder to shared mailbox in Office 365 without losing emails, permissions or folder structure?\u201d<\/i><\/p>\n\n

This is a normal situation for groups that set up public folders many years ago and now want something that works better on phones. The rest of this article explains why & how.<\/p>\n\n<\/div>\n\n

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