{"id":12640,"date":"2026-06-18T12:13:58","date_gmt":"2026-06-18T12:13:58","guid":{"rendered":"https:\/\/www.cigatisolutions.com\/blog\/?p=12640"},"modified":"2026-06-18T12:51:58","modified_gmt":"2026-06-18T12:51:58","slug":"migrate-shared-mailbox-to-office-365","status":"publish","type":"post","link":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/","title":{"rendered":"Migrate Shared Mailbox to Office 365 the Right Way"},"content":{"rendered":"\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-top\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;12640&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Migrate Shared Mailbox to Office 365 the Right Way&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong><em>User Query:<\/em><\/strong><em> We are planning to migrate nearly 600 shared mailboxes from Exchange to Microsoft 365. Most of them have Full Access, Send As, and delegated permissions assigned to multiple users. My biggest concern is losing mailbox permissions or breaking user access after migration. What is the best way to migrate shared mailbox to Office 365 while preserving permissions, folder structure, and mailbox functionality?<\/em><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Shared mailboxes form the core of corporate communications. However, migration of shared mailboxes to Microsoft Office 365 proves to be more difficult than it should be. Apart from emails, organizations have to preserve permission settings, folder hierarchy, and delegated management. Conventional ways of migration usually involve lots of manual work followed by configuration post-migration. Using the help of <strong>Cigati <a href=\"https:\/\/www.cigatisolutions.com\/office-365-backup-and-restore\/\">Office 365 Email Backup Tool<\/a><\/strong>, migration of shared mailboxes without disturbing mailbox integrity can be easily done.<\/p>\n\n\n<div class=\"row justify-content-center mac-win-tab mt-3 mb-5\">\n<div class=\"col-md-6\">\n<ul id=\"myTab\" class=\"nav nav-tabs justify-content-center\" role=\"tablist\">\n<li class=\"nav-item\" role=\"presentation\"><button id=\"home-tab\" class=\"nav-link bg-transparent px-4 active\" role=\"tab\" type=\"button\" data-toggle=\"tab\" data-target=\"#home\" aria-controls=\"home\" aria-selected=\"true\"><i class=\"icon-windows\"><\/i> Windows<\/button><\/li>\n<li class=\"nav-item\" role=\"presentation\"><button id=\"profile-tab\" class=\"nav-link bg-transparent px-4\" role=\"tab\" type=\"button\" data-toggle=\"tab\" data-target=\"#profile\" aria-controls=\"profile\" aria-selected=\"false\"><i 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href=\"https:\/\/www.cigatisolutions.com\/mac\/office365-backup\/purchase-now.php\"><i class=\"icon-basket\"><\/i> Purchase Now<\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Quick_Answer\" >Quick Answer&nbsp;<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Practical_Ways_to_Migrate_Shared_Mailbox_to_Office_365\" >Practical Ways to Migrate Shared Mailbox to Office 365<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Using_Exchange_Admin_Center_Manual_Process\" >Using Exchange Admin Center (Manual Process)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Operational_Challenges_in_Shared_Mailbox_Migration\" >Operational Challenges in Shared Mailbox Migration<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Recommended_Way_to_Migrate_Shared_Mailbox_to_Office_365\" >Recommended Way to Migrate Shared Mailbox to Office 365<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#What_Makes_This_Tool_Ideal_for_Shared_Mailbox_Migration\" >What Makes This Tool Ideal for Shared Mailbox Migration?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Real_Case_Study_Example\" >Real Case Study Example<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Final_Thoughts\" >Final Thoughts&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quick_Answer\"><\/span>Quick Answer&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><em>What is the safest way to migrate shared mailbox to Microsoft 365?<\/em><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Migrating the shared mailbox to Office 365 becomes easiest and most efficient when done via a reliable migration software. Such as Cigati Office 365 Backup Tool, where the integrity of mailboxes, permissions, and folders can be maintained. On the other hand, using methods such as PST file export\/import makes it difficult to access mailboxes due to permission issues.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Practical_Ways_to_Migrate_Shared_Mailbox_to_Office_365\"><\/span>Practical Ways to Migrate Shared Mailbox to Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The migration process from a shared mailbox to Office 365 involves two primary methods. The first one is the traditional manual method via Exchange Admin Center, and the second one is an efficient automatic migration method via Cigati Office 365 Email Backup Tool. Manual migration may work for small setups, but it proves to be complicated when there are many shared mailboxes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Using_Exchange_Admin_Center_Manual_Process\"><\/span>Using Exchange Admin Center (Manual Process)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The first step is to convert the shared mailbox to a user mailbox to migrate it.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Steps To Move Shared Mailbox to Office 365:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>At first, log in to the<strong> Microsoft 365 Admin Center <\/strong>using the Exchange admin account.<\/li>\n\n\n\n<li>After that, proceed to<strong> Admin centers <\/strong>&gt; <strong>Exchange<\/strong> &gt; <strong>Recipients <\/strong>&gt; <strong>Shared.<\/strong><\/li>\n\n\n\n<li>Further, click on the selected shared mailbox and click <strong>Convert <\/strong>to<strong> Regular Mailbox.<\/strong><\/li>\n\n\n\n<li>Next, press the button <strong>Yes <\/strong>to confirm conversion.<\/li>\n\n\n\n<li>Following that, go to <strong>Users <\/strong>&gt; <strong>Active Users<\/strong>, and choose the converted mailbox.<\/li>\n\n\n\n<li>Moving ahead, grant a valid <strong>Office 365 license<\/strong> to the mailbox.<\/li>\n\n\n\n<li>Once done, navigate to<strong> Exchange Admin Center<\/strong> &gt; <strong>Migration <\/strong>&gt;<strong> New Migration Batch.<\/strong><\/li>\n\n\n\n<li>As the final step, configure the migration and <strong>start <\/strong>the migration process.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">The above-mentioned manual process can be useful if you are dealing with a small scenario, but in the case of many shared mailboxes, it may take a lot of time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Operational_Challenges_in_Shared_Mailbox_Migration\"><\/span>Operational Challenges in Shared Mailbox Migration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, it is necessary to convert the shared mailbox into a user mailbox.<\/li>\n\n\n\n<li>Chances of losing permissions such as Full Access and Send As.<\/li>\n\n\n\n<li>Can take much time to migrate several shared mailboxes.<\/li>\n\n\n\n<li>High probability of errors when configuring the migration process.<\/li>\n\n\n\n<li>The necessity of proper license management for each mailbox.<\/li>\n\n\n\n<li>Little control over bulk migrations.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Recommended_Way_to_Migrate_Shared_Mailbox_to_Office_365\"><\/span>Recommended Way to Migrate Shared Mailbox to Office 365<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have many shared mailboxes within your organization, then a dedicated and automatic migration technique will work better. <strong>Cigati Office 365 Email Backup Tool <\/strong>is designed to make the migration process more convenient for users and ensure that the integrity of the mailbox remains intact throughout the process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The application enables users to migrate their mailboxes without converting them into user mailboxes. It also enables users to perform bulk migration and maintain the hierarchy of emails while doing so. Also, filters can be used to migrate selected emails from the mailbox. This ensures that no irrelevant emails are transferred during the process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Steps To Migrate On-Premises Shared Mailbox to Office 365:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To start, download and open the <strong>Cigati Microsoft 365 Backup Tool <\/strong>on your system. Then, tap on the <strong>Backup <\/strong>button.&nbsp;<\/li>\n\n\n\n<li>Further, select the <strong>Modern Authentication<\/strong> option, provide the required details, and click on <strong>Sign In<\/strong>.<\/li>\n\n\n\n<li>Moving ahead, head under the <strong>Get Sub User<\/strong> option and pick <strong>Add User Automatically<\/strong>. Also, choose the <strong>mailbox type<\/strong> that you want.&nbsp;<\/li>\n\n\n\n<li>Following that, select the <strong>Source Mailbox User IDs<\/strong> and tap on the <strong>Next <\/strong>button.&nbsp;<\/li>\n\n\n\n<li>Moving on to the next screen, the tool will display all email files in a tree structure. <strong>Select the files<\/strong> that you want to move to Office 365.<\/li>\n\n\n\n<li>Choose<strong> Office 365 <\/strong>from the given Email Clients option and <strong>authenticate <\/strong>the destination account.&nbsp;<\/li>\n\n\n\n<li>After that, choose from the additional <strong>filters <\/strong>to apply and click on <strong>Next<\/strong>.&nbsp;<\/li>\n\n\n\n<li>As the final step, verify the shown information and click on <strong>Convert <\/strong>to start the process.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Makes_This_Tool_Ideal_for_Shared_Mailbox_Migration\"><\/span>What Makes This Tool Ideal for Shared Mailbox Migration?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Migrates shared mailboxes to Office 365 directly without converting manually.<\/li>\n\n\n\n<li>Allows bulk migration of numerous shared mailboxes at once.<\/li>\n\n\n\n<li>Keeps the same folder structure of mailboxes during migration.<\/li>\n\n\n\n<li>Offers selective migration with filtering options.<\/li>\n\n\n\n<li>Ensures safe migration with encrypted connections.<\/li>\n\n\n\n<li>Processes even large mailboxes quickly without downtime.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Real_Case_Study_Example\"><\/span>Real Case Study Example<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The management of an IT service provider required the migration of a shared mailbox to Office 365 for their support department and their accounting department. They had control over more than <strong>85 shared mailboxes<\/strong> with over <strong>420GB <\/strong>of cumulative data in email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At first, they tried the manual approach to migrate emails using Exchange Admin Center. However, they encountered several problems, such as loss of permissions and broken shared access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After that, they decided to use <strong>Cigati Office 365 Backup Tool<\/strong> for better results. With the help of the tool, they could do bulk migration and maintain the integrity of the mailbox along with the permissions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span>Final Thoughts&nbsp;<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">In summary, a proper plan for shared mailbox migration to Office 365 is essential for smooth business operations. Without planning, migration can disrupt communication and daily workflows. Manual migration may work in some cases. However, it often creates issues with permissions and data integrity during the process. <strong>Cigati Office 365 Backup Utility<\/strong> offers a reliable solution for shared mailbox migration. It helps to migrate shared mailbox to Office 365 securely and efficiently. It also ensures data safety throughout the migration process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>You May Also Read:<\/strong> <a href=\"https:\/\/www.cigatisolutions.com\/blog\/export-shared-mailbox-to-pst\/\">Export Office 365 Shared Mailbox to PST<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1781784183213\"><strong class=\"schema-faq-question\"><strong>Q1. How can I handle automapping issues after migrating a shared mailbox to Office 365?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Automapping issues can occur due to delayed permission sync after migration. Using the Cigati Office 365 Backup Tool helps preserve mailbox associations and reduces post-migration Outlook configuration issues.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1781784207016\"><strong class=\"schema-faq-question\"><strong>Q2. What is the best method to migrate a shared mailbox to Office 365 without losing permissions?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> The safest method is using Cigati Microsoft 365 Backup Utility, which ensures Full Access and Send As permissions remain intact, unlike manual migration methods that often require reconfiguration.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1781784232568\"><strong class=\"schema-faq-question\"><strong>Q3. How do I migrate large shared mailboxes (50GB+) to Office 365 safely?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> For large mailboxes, the O365 Backup and Restore Tool efficiently handles bulk data migration while maintaining folder structure and reducing the risk of migration failure.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1781784249671\"><strong class=\"schema-faq-question\"><strong>Q4. How can I ensure zero downtime during shared mailbox migration to Office 365?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Using the Office 365 Backup Software, admins can perform background migration with minimal disruption, allowing users to continue accessing mailboxes during the process.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1781784267592\"><strong class=\"schema-faq-question\"><strong>Q5. How do I preserve folder structure during shared mailbox migration?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Office 365 Backup Tool by Cigati ensures original mailbox hierarchy, email metadata, and attachments remain unchanged after migration.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1781784282744\"><strong class=\"schema-faq-question\"><strong>Q6. How do IT admins migrate multiple shared mailboxes in bulk to Office 365?<\/strong><\/strong> <p class=\"schema-faq-answer\"><strong>Ans.<\/strong> Admins can use the Microsoft 365 Backup Tool to migrate multiple shared mailboxes in bulk, reducing manual effort and ensuring consistent results across all accounts.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>User Query: We are planning to migrate nearly 600 shared mailboxes from Exchange to Microsoft 365. Most of them have<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":12641,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[],"class_list":["post-12640","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-email-management-migration"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Migrate Shared Mailbox to Office 365 the Right Way<\/title>\n<meta name=\"description\" content=\"Migrate shared mailbox to Office 365 securely and efficiently. 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Using the Cigati Office 365 Backup Tool helps preserve mailbox associations and reduces post-migration Outlook configuration issues.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784207016","position":2,"url":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784207016","name":"Q2. What is the best method to migrate a shared mailbox to Office 365 without losing permissions?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> The safest method is using Cigati Microsoft 365 Backup Utility, which ensures Full Access and Send As permissions remain intact, unlike manual migration methods that often require reconfiguration.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784232568","position":3,"url":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784232568","name":"Q3. How do I migrate large shared mailboxes (50GB+) to Office 365 safely?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> For large mailboxes, the O365 Backup and Restore Tool efficiently handles bulk data migration while maintaining folder structure and reducing the risk of migration failure.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784249671","position":4,"url":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784249671","name":"Q4. How can I ensure zero downtime during shared mailbox migration to Office 365?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Using the Office 365 Backup Software, admins can perform background migration with minimal disruption, allowing users to continue accessing mailboxes during the process.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784267592","position":5,"url":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784267592","name":"Q5. How do I preserve folder structure during shared mailbox migration?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Office 365 Backup Tool by Cigati ensures original mailbox hierarchy, email metadata, and attachments remain unchanged after migration.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784282744","position":6,"url":"https:\/\/www.cigatisolutions.com\/blog\/migrate-shared-mailbox-to-office-365\/#faq-question-1781784282744","name":"Q6. How do IT admins migrate multiple shared mailboxes in bulk to Office 365?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"<strong>Ans.<\/strong> Admins can use the Microsoft 365 Backup Tool to migrate multiple shared mailboxes in bulk, reducing manual effort and ensuring consistent results across all accounts.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts\/12640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/comments?post=12640"}],"version-history":[{"count":4,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts\/12640\/revisions"}],"predecessor-version":[{"id":13666,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/posts\/12640\/revisions\/13666"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/media\/12641"}],"wp:attachment":[{"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/media?parent=12640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/categories?post=12640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cigatisolutions.com\/blog\/wp-json\/wp\/v2\/tags?post=12640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}