{"id":8550,"date":"2023-10-25T09:31:37","date_gmt":"2023-10-25T09:31:37","guid":{"rendered":"https:\/\/www.cigatisolutions.com\/blog\/?p=8550"},"modified":"2023-12-09T10:00:00","modified_gmt":"2023-12-09T10:00:00","slug":"fix-outlook-inbox-repair-tool-not-responding","status":"publish","type":"post","link":"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/","title":{"rendered":"Fix Microsoft Outlook Inbox Repair Tool Not Responding Error"},"content":{"rendered":"\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-top\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;8550&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;top&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;5&quot;,&quot;greet&quot;:&quot;Rate this post&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;24&quot;,&quot;title&quot;:&quot;Fix Microsoft Outlook Inbox Repair Tool Not Responding Error&quot;,&quot;width&quot;:&quot;142.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 142.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 5px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 24px; height: 24px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 19.2px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n<p>Outlook, a popular email client used by millions, is known for its reliability and robust features. However, like any software, it may sometimes run into issues. One common problem that Outlook users encounter is the &#8220;Outlook Inbox Repair Tool Not Responding&#8221; error. This error can be frustrating, but fear not, as we&#8217;re here to help you understand and resolve this issue.<\/p>\n<p>The Outlook Inbox Repair Tool, also known as SCANPST.EXE. It is a built-in utility that comes with Microsoft Outlook. In fact, its primary purpose is to scan and repair corrupted or damaged Outlook data files, including PST and OST files. Moreover, these files are crucial for storing your emails, contacts, calendar entries, and other essential data.<\/p>\n<p><strong>Also Read:<\/strong> <a href=\"https:\/\/www.cigatisolutions.com\/blog\/outlook-out-of-memory-or-system-resources\/\">Out of Memory or System Resources<\/a><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_83 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#How_Does_%E2%80%9CMicrosoft_Outlook_Inbox_Repair_Tool_Not_Responding%E2%80%9D_Issue_Cause\" >How Does &#8220;Microsoft Outlook Inbox Repair Tool Not Responding&#8221; Issue Cause?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#6_Ways_to_Fix_Outlook_Inbox_Repair_Tool_Not_Responding_Issue\" >6 Ways to Fix Outlook Inbox Repair Tool Not Responding Issue<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#1_Locate_and_Run_SCANPSTEXE\" >#1. Locate and Run SCANPST.EXE<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#For_Outlook_2016_2019_2021\" >For Outlook 2016, 2019, &amp; 2021:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#For_Outlook_2013\" >For Outlook 2013:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#For_Outlook_2010\" >For Outlook 2010:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#2_Check_PST_File_Size\" >#2. Check PST File Size<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#3_Close_Outlook_Application\" >#3: Close Outlook Application<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#4_Uninstall_and_Reinstall_Outlook\" >#4. Uninstall and Reinstall Outlook<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#5_Check_Your_Drives_Health_and_Permissions\" >#5. Check Your Drive&#8217;s Health and Permissions<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#6_Opt_For_The_System_Restore\" >#6. Opt For The System Restore<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/#Summing_Up\" >Summing Up!<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"How_Does_%E2%80%9CMicrosoft_Outlook_Inbox_Repair_Tool_Not_Responding%E2%80%9D_Issue_Cause\"><\/span>How Does &#8220;Microsoft Outlook Inbox Repair Tool Not Responding&#8221; Issue Cause?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The &#8220;Outlook Inbox Repair Tool Not Responding&#8221; issue can have several possible causes. Additionally, every user must understand these underlying factors. As a result, it is crucial for effectively troubleshooting and resolving the problem. Here are some common causes of this issue:<\/p>\n<ul class=\"list_content\">\n<li>One of the most frequent causes is having excessively bulky Outlook data files (PST or OST). When these files grow too large, the Inbox Repair Tool can struggle to process them efficiently, leading to unresponsiveness.<\/li>\n<li>Corruption within the PST or OST file being repaired can cause the Inbox Repair Tool to become unresponsive.<\/li>\n<li>Running the Inbox Repair Tool on a computer with limited memory or processing power can lead to the Microsoft Outlook Inbox Repair Tool Not Responding error.<\/li>\n<li>Certain third-party applications, including antivirus software, backup tools, or other Outlook add-ins, can interfere with the repair tool&#8217;s functioning.<\/li>\n<li>Problems with your Outlook profile, such as a corrupt or misconfigured profile, can impact the functionality of the Inbox Repair Tool.<\/li>\n<li>If a previous repair process was interrupted or left incomplete, it can cause issues while trying to run the repair tool again.<\/li>\n<\/ul>\n<p>Here are some reasons for the Microsoft Inbox Repair Tool Not Responding error. Now, we will learn the best ways to fix it.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"6_Ways_to_Fix_Outlook_Inbox_Repair_Tool_Not_Responding_Issue\"><\/span>6 Ways to Fix Outlook Inbox Repair Tool Not Responding Issue<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Resolving the &#8220;SCANPST.EXE Not Responding&#8221; issue can be achieved by following a series of troubleshooting steps. Here are several methods to help you resolve this problem:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Locate_and_Run_SCANPSTEXE\"><\/span>#1. Locate and Run SCANPST.EXE<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<h4><span class=\"ez-toc-section\" id=\"For_Outlook_2016_2019_2021\"><\/span>For Outlook 2016, 2019, &amp; 2021:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>First, look for SCANPST.EXE in one of these paths:\n<ul>\n<li>C:\\Program Files (x86)\\Microsoft Office\\Office21\\<\/li>\n<li>C:\\Program Files\\Microsoft Office\\Office21\\<\/li>\n<li>C:\\Program Files (x86)\\Microsoft Office\\Office19\\<\/li>\n<li>C:\\Program Files\\Microsoft Office\\Office19\\<\/li>\n<li>C:\\Program Files (x86)\\Microsoft Office\\Office16\\<\/li>\n<li>C:\\Program Files\\Microsoft Office\\Office16\\<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"For_Outlook_2013\"><\/span>For Outlook 2013:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Find SCANPST.EXE in these locations:\n<ul>\n<li>C:\\Program Files (x86)\\Microsoft Office\\Office15\\<\/li>\n<li>C:\\Program Files\\Microsoft Office\\Office15\\<\/li>\n<li>C:\\Program Files\\Microsoft Office\\root\\office15\\<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"For_Outlook_2010\"><\/span>For Outlook 2010:<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<ul>\n<li>Locate SCANPST.EXE in these places:\n<ul>\n<li>C:\\Program Files\\Microsoft Office\\Office14\\<\/li>\n<li>C:\\Program Files (x86)\\Microsoft Office\\Office14\\<\/li>\n<li>C:\\Program Files\\Microsoft Office\\Office14\\<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Once you find SCANPST.EXE, double-click on it to run the tool.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Check_PST_File_Size\"><\/span>#2. Check PST File Size<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>First, right-click on your <strong>PST<\/strong> file and choose <strong>Properties<\/strong>\u00a0to check its size.<\/li>\n<li>Ensure your <strong>PST<\/strong> file is not too bulky, as oversized files can cause issues. It should be within its size limit.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Close_Outlook_Application\"><\/span>#3: Close Outlook Application<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Firstly, close the <strong>Outlook<\/strong> application on your system.<\/li>\n<li>If you still encounter the same issue, <strong>sign out<\/strong> and <strong>sign in<\/strong> again to ensure all running programs are closed. Then, use the <strong>Inbox Repair Tool<\/strong>.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"4_Uninstall_and_Reinstall_Outlook\"><\/span>#4. Uninstall and Reinstall Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the problem persists, you can try uninstalling and reinstalling Microsoft Outlook:<\/p>\n<ul>\n<li>Further, go to the <strong>Control Panel<\/strong> and select Programs &gt;&gt; Programs and Features.<\/li>\n<li>Then, find your <strong>Microsoft Office 365<\/strong> installation (based on your version) in the list.<\/li>\n<li>Now, click on the <strong>Change<\/strong> button.<\/li>\n<li>In the end, select <strong>Repair<\/strong>, click <strong>Continue<\/strong>, and follow the instructions to repair the Outlook installation.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"5_Check_Your_Drives_Health_and_Permissions\"><\/span>#5. Check Your Drive&#8217;s Health and Permissions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Download and install CrystalDiskInfo to check the health and SMART status of the drive where your PST file is stored. If it shows a &#8220;Bad&#8221; status or a significant increase in bad sectors, your drive is in trouble and might be causing the PST file to be corrupt. In this case, you may need to replace the drive.<\/p>\n<ul>\n<li>First, right-click on the <strong>PST<\/strong> file and choose <strong>Properties<\/strong>.<\/li>\n<li>Ensure that <strong>Read\/Write<\/strong> permission is enabled. If it&#8217;s not, turn on it.<\/li>\n<\/ul>\n<p>If you&#8217;re not sure where your PST file is located, follow these steps:<\/p>\n<ul>\n<li>Now, open the <strong>Control Panel<\/strong> on your screen.<\/li>\n<li>Then, search and click on the <strong>Mail<\/strong> option.<\/li>\n<li>Moreover, click the <strong>Data Files<\/strong> button.<\/li>\n<li>Lastly, select your <strong>profile<\/strong> and click <strong>Open File Location<\/strong>.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_Opt_For_The_System_Restore\"><\/span>#6. Opt For The System Restore<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes, rolling your system back to a previous working state can help fix Outlook issues. Follow these steps:<\/p>\n<ul>\n<li>From your desktop, head to the <strong>Windows Search Bar (Run Box)<\/strong> and type the System Restore.<\/li>\n<li>Afterwards, open the <strong>Recovery<\/strong> Control Panel.<\/li>\n<li>From the <strong>Advanced Recovery Tools<\/strong> options, choose <strong>Open<\/strong> System Restore.<\/li>\n<li>Moving ahead, select a <strong>Restore<\/strong> Point date when Outlook was working fine.<\/li>\n<li>Follow the on-screen instructions to complete the roll-back process.<\/li>\n<\/ul>\n<p>These straightforward steps can help you fix the &#8220;Outlook Inbox Repair Tool Not Responding&#8221; error. However, if the issue remains unresolved, there is an indication. In simpler terms, your PST file is still damaged or corrupted. You should consider using a third-party solution to repair your Outlook data file with ease. In other words, you can simply utilize the <strong>Cigati <a href=\"https:\/\/www.cigatisolutions.com\/outlook-email-recovery\/\">PST Repair Tool <\/a><\/strong>to fix the corruption in your Outlook data files. In addition, this software is competent enough to resolve the inaccessibility without losing a single piece of data.<\/p>\n<div class=\"text-center\"><a href=\"https:\/\/www.cigatisolutions.com\/demo-version\/Cigati-Outlook-Email-Recovery-Demo.exe\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone my-3 wp-image-4130 size-full\" src=\"https:\/\/www.cigatisolutions.com\/blog\/wp-content\/uploads\/2021\/11\/downlad-btn-new.png\" alt=\"Download Now\" width=\"163\" height=\"40\" \/><\/a>\u00a0 \u00a0 <a href=\"https:\/\/www.cigatisolutions.com\/outlook-email-recovery\/purchase-now.html\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone my-3 wp-image-4129 size-full\" src=\"https:\/\/www.cigatisolutions.com\/blog\/wp-content\/uploads\/2021\/11\/buy-btn-new.png\" alt=\"Buy Now\" width=\"163\" height=\"40\" \/><\/a><\/div>\n<h4><span class=\"ez-toc-section\" id=\"Summing_Up\"><\/span>Summing Up!<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>The &#8220;Outlook Inbox Repair Tool Not Responding&#8221; issue can be a frustrating obstacle to managing your emails and data. However, with the correct troubleshooting steps, you can usually resolve the problem and get your Outlook application back to working smoothly. Remember to back up your data regularly to avoid data loss. Moreover, you should stay updated on software patches and updates to prevent such issues in the future.<\/p>\n\n\n<p><strong>You May Also Read:<\/strong> <a href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-not-receiving-emails\/\">Outlook Not Receiving Emails<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Outlook, a popular email client used by millions, is known for its reliability and robust features. However, like any software,<a class=\"read-more ml-1 main-read-more\" href=\"https:\/\/www.cigatisolutions.com\/blog\/fix-outlook-inbox-repair-tool-not-responding\/\">Read More<\/a><\/p>\n","protected":false},"author":15,"featured_media":8552,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8550","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-outlook-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Outlook Inbox Repair Tool Not Responding Error: 6 Quick Fixes<\/title>\n<meta name=\"description\" content=\"If you&#039;re having issues with your Outlook Inbox Repair Tool, or it&#039;s not responding, read this guide to troubleshoot the problem.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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