Import MSG to Zoho Mail Account: Easy Step-by-Step Guide

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  • Updated on October 17th, 2025

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Business was seeking a flexible and cost-effective solution and hence chose to move their Outlook email services to Zoho Mail. Before migrating, they’ve exported their important Outlook emails in a .msg format. Now, they need to import MSG to Zoho Mail, ensuring that their past messages are accessible. To do this, read this blog that outlines both manual and automated tool methods using the Cigati MSG Converter. With this tool, users can ensure no data loss, data privacy, and accurate results.

Scenarios where Users Import Outlook MSG Files into Zoho Mail

The MSG to Zoho Mail migration enhances data security, making Zoho Mail a platform for managing old and new emails. Take a look at the common scenarios where this migration is helpful:

  • By importing .msg files into Zoho Mail, one can access their important business records whenever needed. 
  • Users can import their MSG files from different sources into one organized Zoho Mail account.
  • When a company switches to Zoho Mail, importing MSG files ensures a seamless transfer of MSG backup.
  • To reduce clutter and confusion, users import MSG files to Zoho Mail for a more efficient and organized inbox.
  • With MSG files stored in Zoho Mail, it helps industries meet regulatory compliance standards.

Learn How to Import MSG to Zoho Mail Account

In the section below, we have highlighted three methods, two manual and one automated. The manual methods are effective but efficient for a small-scale migration. Whereas the automated method is efficient for both small and enterprise-level migrations. 

Manual Method 01: Through IMAP Configurations

As we know, Zoho Mail does not natively support MSG files. Therefore, we will use Outlook to open .msg files and upload MSG files to Zoho Mail via IMAP.

Here are the steps to follow the import process:

  1. In MS Outlook, press File > Add Account and enter the Zoho Mail email ID and tap Connect.
  2. Then, choose IMAP and enter the server details:


Incoming Mail Server (IMAP)
Server: imap.zoho.com
Port: 993
Encryption: SSL/TLS


Outgoing Mail Server (SMTP)
Server: smtp.zoho.com
Port: 465 or 587
Encryption: SSL/TLS
  1. Now, enter your Zoho Mail username and password. After that, click Next
  2. Next, select the .msg files and drag and drop them into a new Outlook folder.
  3. Furthermore, expand the Zoho Mail account under Mailboxes in Outlook.
  4. Now, drag and drop the desired MSG file emails into the Zoho Mail account folder. 

Manual Method 02: Using MS Outlook 

It is a reliable method that first converts .msg files to .eml format. And then imports EML files to the Zoho Mail account. It then automatically open MSG files in Zoho Mail. 

Let’s look at the steps to initiate the process:

  1. Open Outlook and select the .msg files to be imported.
  2. Then, go to File > New Folder and drag and drop these MSG files into this new folder.
  3. Now, open an email and press File > Save As and choose .eml format. Then, choose the destination to save them.
  4. After that, open Zoho Mail on your browser and Sign in with your account details. 
  5. Once signed in, drag and drop the .eml files into a Zoho Mail mailbox.

Challenges with the Manual Methods 

  • If the user wants to import a large number of MSG files, then the IMAP sync will take a lot of time.
  • This process may not preserve the original folder hierarchy.
  • If by any chance, IMAP is misconfigured or the internet connection fails, errors can occur. 
  • The manual method 2 requires users to first convert MSG to EML and then to Zoho Mail. It requires additional steps.

Automatically Import MSG to Zoho Mail Account Without Outlook

Managing the conversion of hundreds of MSG files to a Zoho Mail account can be a challenging task. Therefore, a reliable automated tool, Cigati MSG Converter, can automate the entire batch conversion process. Additionally, the tool also comes with other features like multi-format export options, duplicate detection, and complete data integrity. Moreover, the tool provides all the functionalities that are needed for efficient and dependable email management.  

Simplified steps to import Outlook MSG files into Zoho Mail:

  1. First, install the tool on your system.
  2. Then, choose between Select File/Multiple Files or Select Folder.
  3. After that, depending upon the selection, browse and upload the MSG files.
  4. Now, expand the folder tree, preview the email data, and select the folders you want to import.
  5. From the available output Email Clients, choose Zoho Mail.
  6. Authenticate it with your Zoho Mail account credentials.
  7. Finally, apply the additional filters and click Convert to start the process.

Conclusion

The MSG to Zoho Mail migration is crucial for improved security and better organization of emails. In the above blog, we have shared reliable and proven methods to import MSG to Zoho Mail. While both approaches work well, the manual ones are inefficient and prone to errors. On the other hand, the tool-driven approach provides error-free, accurate, and reliable results. It also ensures complete email integrity throughout the process.

You May Also Read: Import MSG to Windows Live Mail

Frequently Asked Questions

Q: Will importing MSG files affect my existing emails in Zoho Mail?

Ans: No. Importing MSG files will not affect your existing emails in Zoho Mail. It only adds the new MSG file emails to your Zoho Mail account. Moreover, the user can choose the preferred destination to save the imported emails.

Q: Can I maintain folder hierarchy while importing MSG to Zoho Mail?

Ans: With the manual methods, you may or may not be able to maintain the folder hierarchy. But with the help of an automated Cigati MSG Converter, you can preserve the original folder structure.

About The Author:

Rohit Singh is an Email Backup, Recovery & Migration Consultant and is associated with Software Company from the last 3 years. He writes technical updates and their features related to MS Outlook, Exchange Server, Office 365, and many other Email Clients & Servers.

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