How to Migrate Zoho Mail to Office 365: 3 Ways Explained

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  • Updated on September 30th, 2025

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Many businesses subscribe to Office 365 to access its productivity suite. Maintaining a separate Zoho Mail account will be costly and inefficient. Therefore, to reduce costs, businesses migrate Zoho Mail to Office 365 to simplify IT management. Below, we have outlined the entire process to carry out this migration. Moreover, we will introduce a tool, Cigati Zoho Mail Backup Tool, for a simplified process. The user can look through each of the processes and decide which one will suit their needs best.

Key Benefits of Migrating Zoho Mail to Office 365

The Zoho Mail to Office 365 migration offers businesses numerous benefits. Some of them are highlighted below:

  • Office 365 combines well with the Microsoft productivity tools like Word, Excel, PowerPoint, Teams, etc.
  • Users switch to Office 365 to protect their email data with advanced security protocols. 
  • Migration to Office 365 enhances team communication and makes real-time collaboration efficient.
  • Microsoft 365 enables organizations to scale storage, accommodating growing business needs.
  • Also, Microsoft guarantees reliable service and offers 24/7 dedicated support for Office 365 users, unlike Zoho Mail.

Different Ways to Migrate Zoho Mail to Office 365 Mailbox Account

Due to various shortcomings in Zoho Mail, users choose to migrate to Office 365. The methods outlined below will help users move their Zoho Mail email data into Office 365 efficiently. Let’s begin one by one.

Migrate Email from Zoho to Office 365 Manually via IMAP

In this method, we use the IMAP protocol to transfer emails from Zoho Mail to Office 365. Moreover, this method is best suited for businesses that prefer migrating emails without downloading any extra tools. 

Follow the instructions below to start the process:

  1. First, log in to your Zoho Mail account.
  2. Then, head to Settings > Mail Accounts > IMAP Access > Enable IMAP
  3. After that, log in to the Microsoft 365 Admin Centre.
  4. Now, look for Setup > Data Migration > IMAP migration
  5. Next, fill in the Zoho Mail account credentials and type the IMAP server details:
IMAP Serverimap.zoho.com
Port993
EncryptionSSL/TLS
  1. Now, you can add the mailboxes you wish to migrate. 
  2. Finally, hit Start Migration to begin the process.

Limitations: It does not migrate contacts, calendars, or tasks. This approach takes a lot of time while migrating large amounts of emails. Manually entering incorrect details will cause this method to fail.

Migrate Zoho Email to Office 365 Using MS Outlook

The MS Outlook will act as an intermediary to transfer Zoho emails to Office 365. We will configure both accounts in Outlook and then start transferring the emails. 

Follow the step-by-step process to begin moving emails:

Step 01: Export Zoho Emails to a PST File

  1. Launch Microsoft Outlook on your desktop.
  2. Then, head to File > Add Account. Enter Zoho Mail account credentials and tap Connect.
  3. After that, again go to File > Open & Export > Import/Export > Export to a file.
  4. Now, choose Outlook Data File (.pst) and select the Zoho email account you want to migrate.
  5. Next, choose the mailbox folders you wish to migrate and click Next.
  6. After that, choose a destination location to save the resultant file and hit Finish.

Step 02: Import PST File into Office 365

  1. Follow Step 01 (1-2) to add Office 365 to Outlook.
  2. Then, go to File > Open & Export > Import/Export > Import from another program or file > Next.
  3. After that, choose Outlook Data File (.pst) > Next.
  4. Now, select the PST file exported in Step 01 and choose the destination as the Office 365 mailbox folder.
  5. At the end, click on Finish

Limitations: This manual procedure is not suitable for exporting or importing large mailboxes. If your PST file gets corrupted, there is a chance of loss of data during the process. The process primarily migrates emails only. 

Ultimate Solution to Migrate Zoho Mail to Office 365 Account

The Cigati Zoho Mail Backup Tool offers a dependable solution to securely back up and migrate Zoho email data. Users have the flexibility to choose their desired backup format. These multiple formats include PST, EML, PDF, TEXT, etc. In addition to this, the tool supports migration to widely-used email services like Office 365, Yahoo Mail, etc. Also, it ensures that the folder structure is maintained during the migration. 

Simple steps to migrate Zoho Mail to Microsoft 365:

  1. Download and install the tool and run it as an administrator. 
  2. Now, log in to your Zoho account and select the folders you want to migrate.
  3. After that, verify them by previewing them and clicking Next.
  4. Then, choose the destination Email Client as Office 365.
  5. Next, apply optional filters and click Convert to begin the email export.

Conclusion

The Zoho Mail email to Office 365 email migration ensures better collaboration and storage space. In this detailed blog, we have presented several ways to migrate Zoho Mail to Office 365, including manual and automated methods. The manual process carries certain risks and limitations. Therefore, it is best to rely on an automated tool for the best and error-free results.

You May Also Read: Migrate Zoho Mail to Outlook

Frequently Asked Questions

Q: Can I migrate all emails, contacts, and calendar items from Zoho Mail to Office 365?

Ans: Yes. But different methods are available for migrating email, contacts, and calendars. For emails, choose IMAP migration. For contacts, export a CSV file and then import it into Office 365. For the calendar, export ICS files and import them into Office 365.

Q: Are there any risks associated with migrating Zoho Mail to Office 365?

Ans: If the migration is done manually, there are several risks. This includes data loss, downtime, issues with the folder structure, duplicate emails, etc.

About The Author:

Rohit Singh is an Email Backup, Recovery & Migration Consultant and is associated with Software Company from the last 3 years. He writes technical updates and their features related to MS Outlook, Exchange Server, Office 365, and many other Email Clients & Servers.

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