Complete Guide to Export SmarterMail to PST in Minutes

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  • Updated on September 25th, 2025

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Do you want to access emails from SmarterMail in Outlook? If yes, then you are at the right place. In this article, we are going to learn how to export SmarterMail to PST. The Outlook PST format ensures smooth accessibility without any hassle. We’ll discuss two solutions. One is by using a traditional manual solution. And, the other is an automated tool-based solution with the Cigati IMAP Backup Tool. Depending on your requirements, decide which works best for your situation.

Why Businesses Export SmarterMail Emails to PST

There are several reasons why users prefer to export their SmarterMail emails to PST format. Now, look at the reasons why they consider exporting emails to PST:

  • To bypass the compatibility issues, users export their SmarterMail emails to PST format. PST format can be directly accessed in MS Outlook.
  • Also, during email migration, companies often migrate from SmarterMail to Outlook. Therefore, to access their SmarterMail emails, they need to be exported to Outlook in PST format.
  • Many users export their SmarterMail emails to the PST file type to create a local backup. 
  • For remote users, exporting emails to PST format is crucial for opening and accessing them offline. 
  • To share data with the legal and audit team, a PST file is easy to share. 

Manual Method to Export SmarterMail to PST Format?

There are two ways to export your SmarterMail emails to Outlook PST. Both use Outlook for this process. You can choose according to your technical know-how and requirements. Let’s begin exploring both ways.

By Configuring IMAP Protocol

This method is commonly used by users to export emails from SmarterMail to PST. In this method, first sync all the emails via IMAP and then export them as a PST file. 

Now, let’s look at the steps to begin the process:

  1. Launch the Outlook application and make sure you have a stable internet connection.
  2. Now, in the top menu, go to the File menu tab and press Add Account.
  3. In this window, enter your SmarterMail email ID and password. Then, click Next.
  4. To configure the IMAP settings, fill in these details and click Next > Finish:
Account TypeIMAP
Incoming Mail Server (IMAP)mail.domain.com (replace it with your Smarter Mail server)
Port993, SSL enabled
Outgoing Mail Server (SMTP)mail.domain.com (replace it with your Smarter Mail server)
Port465 or 587, SSL/TLS enabled
Email ID and PasswordYour Smarter Mail Credentials
  1. Once it gets synced, head to File > Open & Export > Import/Export.
  2. Choose Export to a file > Outlook Data File (.pst) and select the SmarterMail mailbox.
  3. Then, click Next, choose the preferred destination, and hit Finish.
  4. Using Webmail Download 

If setting up IMAP feels tedious and complex, try this method to convert SmarterMail emails to PST. This method involves manually downloading your SmarterMail emails. Then, import them to a PST format. 

Let’s look at the step-by-step process:

  1. In your web browser, navigate to the SmarterMail webmail login page.
  2. Next, to access the mailbox, type your account credentials.
  3. After that, you can select either the entire folder or individual emails you wish to export.
  4. Then, locate the Download option to save the selected emails.
  5. These emails will be downloaded in .EML file format.
  6. Now, open the Outlook application and drag and drop these emails into the Outlook folder.
  7. After the drag and drop process, export them to a PST file as mentioned in solution a) (5-7).

Limitations of the Manual Method

  • Manual steps take a lot of time while exporting a large number of emails.
  • Also, for setting up an IMAP server, users need to have basic technical knowledge. 
  • There is a risk of missing metadata, including attachments, headers, and folder hierarchy.
  • These methods are not suitable for large-scale migrations.

A Simple Solution to Export SmarterMail to PST Format

The Cigati IMAP Backup Tool is a secure and versatile email backup solution. It gives users numerous file format choices to export their SmarterMail email data. Also, during the export process, it maintains the data integrity and attachments in the output file format. Apart from saving emails on your computer, it directly migrates to various email clients. Moreover, with the batch backup feature, users can back up multiple emails at once. 

Simplifies steps to export SmarterMail emails to PST:

  1. Once you’ve installed the tool, run it on your system.
  2. Next, hit Continue to proceed further.
  3. Now, pick Single Mode and type in your SmarterMail email ID and password.
  4. After logging in, tick the mailbox folder(s) you wish to export to PST format.
  5. Then, click the Next button and choose PST from the dropdown list of File Formats.
  6. Tap on the Destination option to choose the preferred location to store the PST file. 
  7. Then, click Next, explore the additional features, and apply them as per your needs. 
  8. At the end, click Next to start the process.

Conclusion

For individuals and enterprises, it is crucial to export SmarterMail to PST format for better accessibility. This technical article outlined how to export your SmarterMail emails to an Outlook PST format. We have covered two solutions: manual and automated using Cigati IMAP Backup Tool. The manual solution is free but requires technical knowledge of IMAP configurations. On the other hand, for a simple and smart automated solution, choose the tool that directly converts the emails to the PST file type.

You May Also Read: Export PowerMail to Outlook PST

Frequently Asked Questions

Q: Is the manual process suitable for large mailboxes?

Ans: The manual process is generally not suitable for exporting large mailboxes to a PST format. First, it becomes time-consuming while exporting thousands of emails. Second, the process may affect the Outlook performance, increasing the risk of crashes. Third, selecting and exporting emails becomes a complex task when done at scale. Lastly, large manual export processes are at high risk of errors and data loss.

Q: Can I export SmarterMail to PST on both Windows and Mac?

Ans: The manual method may require a third-party tool while exporting emails to PST using Outlook. Therefore,  choose a professional automated tool that works on both Windows and macOS systems.

About The Author:

Rohit Singh is an Email Backup, Recovery & Migration Consultant and is associated with Software Company from the last 3 years. He writes technical updates and their features related to MS Outlook, Exchange Server, Office 365, and many other Email Clients & Servers.

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