Easiest Method to Migrate Office 365 Mailbox to Zoho Mail

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  • Updated on October 14th, 2025

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For all growing organizations, it can be a significant move to switch between email providers. What would you choose if you are already using Office 365? Well, Zoho Mail can be an optimal choice for various reasons, one of which is cost-cutting. To migrate Office 365 to Zoho Mail, go for the best Cigati Office 365 Backup Tool. It is reliable, can process all data types, and minimizes downtime. Moreover, we will compare it with alternative manual methods and walk you step-by-step through a smooth migration.

How to Migrate from Office 365 to Zoho Mail?

Do you know, migrating to Zoho is easier than you think? It supports multiple paths, some of which are mentioned below:

  • One-click (app-based) migration
  • IMAP (server to server) migration
  • Manually exporting and importing data.

However, each process has its own pros and cons, so be mindful before you try. 

Method 1: Try the One-Click Migration Method

Zoho Mail has a built-in tool named the One-Click Migration tool. This lets you directly connect your Office 365 account to Zoho Mail.  Follow the process below and transfer O365 data securely in one go.

Prerequisites:

  • Prepare Zoho Mail and Office 365 accounts for migration by verifying and adding domains.
  • Log into Microsoft 365 Admin Center, set permissions & disable EWS Throttling.
  • Run a pilot migration with 3–5 users to verify folder mapping and data accuracy.

Steps to Migrate Office 365 to Zoho Mail

  1. First, go to Zoho Admin Console.
  2. Click on Data Migration > choose One-Click Migration.
  3. Select Microsoft 365 / Exchange Online as the source.
  4. Enter the admin credentials and authenticate them.
  5. Choose what to migrate (emails, contacts, calendar).
  6. After that, map the source and destination users.
  7. Click Create to start the migration.
  8. Keep monitoring the progress and verify that all mailboxes and data are migrated.

Limitations:

  • In Office 365, admin permissions are needed
  • Subject to EWS throttling if too many connections
  • For large mailboxes, the process may slow down.

Method 2: Office 365 to Zoho Mail Migration via IMAP

If the one-click migration does not work for you, Zoho Mail also supports IMAP migration. Hence, you can directly transfer from server to server, but it is limited to emails only. It involves multiple steps that have to be followed carefully:

  1. Open Zoho Admin Console.
  2. Navigate to Data Migration > click Create Migration.
  3. Choose IMAP as the migration type.
  4. Enter server details:
  • Host: outlook.office365.com
  • Port: 993 (SSL)
  • Add path prefix if required.
  1. Choose mailbox folders to include or exclude.
  2. Select the user password or OAuth authentication type.
  3. Upload and add users via CSV (source and target accounts).
  4. Set maximum connection limits (5–10 concurrent).
  5. Click Start Migration.

Track migration progress and check for any “Mail Failures”.

Method 3: Manually Migrate Office 365 to Zoho Mail (Export & Import)

This process is not very efficient, but it can work for individual user accounts or small mailboxes. Try following the steps below:

  1. Log in to Outlook 365.
  2. Click File > Open & Export > choose Import/Export.
  3. Select Export to a File > Outlook Data File (.pst).
  4. Save the PST file in a folder locally. 
  5. Next, log in to your Zoho Mail account.
  6. Use the Import Emails feature or the Zoho Migration Wizard.
  7. Select the saved PST file and import emails.
  8. After migration, check for all data and delete duplicates. 

Which Method Suits Best?

These three are the most commonly used methods to migrate emails from Microsoft 365 to Zoho Mail. But are they suitable for your needs? Let’s evaluate:

MethodSuitable ForData Supported
One-Click MigrationLarge organizations, multiple usersEmails, Contacts, and Calendars
IMAP MigrationMedium to small businessesEmails only
Manual Export/ImportIndividual usersEmails only

Irrespective of all these factors, what troubles users the most is the complexity of the steps. Hence, to eliminate that, we have a straightforward solution. Read further to know in detail. 

Method 4: Best Software to Migrate Office 365 to Zoho Mail

Cigati Office 365 Backup Tool makes it even easier for non-technical users. This dedicated software is designed to manage backup and migration of Office 365 data. You can either create a local copy of mailbox data or directly migrate it to a different email client. Unlike a manual complex procedure, it involves simple steps and has a self-explanatory GUI. 

Moreover, the software has some exclusive features that make migration easier than ever. Test all of them with a free demo software. 

Steps for Office 365 to Zoho Mail Migration:

  1. Download and install Cigati Software on your PC. Run it.
  2. Enter O365 login credentials and authenticate the login process.
  3. Choose a mailbox and users’ accounts to migrate > click Next.
  4. Select folders from the tree structure and Next.
  5. From the Save/Migrate/Backup As section, choose IMAP.
  6. Provide Zoho Mail login credentials and login.
  7. Apply built-in filters if needed and click on Next.

The Office 365 migration begins and will be completed within minutes. 

Conclusion

It might look like a difficult task to migrate Office 365 to Zoho Mail, but with the right procedure, it is simple. In the blog, we have discussed multiple methods for users to try, including manual import/export, IMAP migration, and more. However, all of these involve complex procedures and can be risky for large volumes of data. Therefore, most IT experts trust professional software by Cigati for a smooth, error-free, and quick migration. Whether you’re shifting a few mailboxes or the entire organization, this tool makes the entire process effortless and reliable.

You May Also Read: Migrate Office 365 to Google Workspace

Frequently Asked Questions

Q: How can I migrate contacts and calendar events to Zoho Mail?

Ans: Use a professional Office 365 Migration Tool to migrate all data types, including emails, contacts, calendars, and more. Most manual methods support emails only.

Q: How to prevent data loss using Office 365 to Zoho Mail migration?

Ans: One of the best precautions that you can take is to create a local backup of Office 365 data. Use professional software to create and backup and then carry out a smooth migration as well.

About The Author:

Rohit Singh is an Email Backup, Recovery & Migration Consultant and is associated with Software Company from the last 3 years. He writes technical updates and their features related to MS Outlook, Exchange Server, Office 365, and many other Email Clients & Servers.

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