How to Fix AOL PDF not Opening Error? – An Easy Solution

AOL PDF not opening is an issue that concerns almost all AOL mail users. You may find it troublesome when you cannot open the attached files for accessing important data. In this blog, we will fix this issue and provide the best solutions to open PDF attachments in AOL.

AOL is an American-based free email services provider that is prevalent in the market for decades. It is quite popular for business usage and has around more than 35 million users worldwide. It has several uniques features that make it standalone from other email clients. However, some issues put a shadow on its popularity. The PDF won’t open in AOL is one such issue.

As we move towards the easy solution to fix the problem, let us first get familiar with the reasons that can generate the AOL PDF not opening error.

Why is my PDF File not Opening?

It becomes hectic for users to understand this error because you cannot identify whether the issue is coming from the user’s end, sender’s PC, or from AOL itself. So, take a look at the most probable reasons that can give rise to this error.

• A problem with the configuration of the mail handling environment creates a PDF file issue.
• An attachment of large size can cause this issue as AOL allows to add only an attachment of a maximum of 25MB.
• An older version of the web browser has issues in opening various files, including PDFs.
• Unstable internet connectivity can also be a cause of AOL mail not opening PDF files.
• Broken attachment links or the buttons not working is also a major reason that is found to give rise to this issue.

You should avoid the above reasons so that the AOL PDF not opening issue does not pop up. Now, let us understand the solutions to fix this issue.

What to do if PDF is Not Opening in AOL Mail?

Although it is a tricky issue to resolve, you can utilize the below-mentioned methods and approaches to fix the AOL mail not opening PDF error. All of these are manual and easy solutions to resolve the AOL attachments not opening issue.

• Try Restarting AOL and Download PDF Again

Sometimes, due to unstable internet, the files do not download properly that can cause the issue. You can restart AOL and download the attachment files again with stable internet and check if the issue resolves. Moreover, you can also reboot your system if the problem persists, as any signal issues will be resolved by doing so.

• Install Or Update PDF Reader

It is an approach that includes installation and updation of the Adobe Reader. As all users are familiar with Adobe Acrobat Reader for being the world’s best PDF file reader. You need to install it on your system if you do not have it already. Also, it installs and configures itself with your browser to open the PDF files directly on the web browser.

You should ensure that the Adobe Acrobat Reader is correctly installed and regularly updated if you can’t open attachments in AOL mail. Adobe provides regular updates for fixing minor bugs and glitches that can cause the AOL PDF not opening error. It can be resolved by updating the PDF reader.

• AOL Mail Quick Restore

If you can’t open attachments in AOL mail, the best solution is by restoring AOL to its default settings. Users can perform a quick restore of the AOL mail using the below-briefed steps.

• Start with searching for AOL System Information from the Start menu and opening the utility.
• Then, select the AOL software option on the left panel of the display.
• Now, click on Quick Restore and hit OK.
• Once the Quick Restore process is done, you can exit the window.
• At last, restart your AOL application to apply changes.

Note: You must know that the Quick Restore option is only available on the desktop version of AOL.

• Verify Compatibility Issues

The users need to identify the difference in compatibility and configuration of the PDF files for resolving the AOL PDF not opening error. If your AOL mail is receiving the PDF attachment from a Mac OS, then it may have compatibility issues to open on the Windows platform.

The hardware and configuration settings of the system also hinder the AOL PDF attachment opening process. You should note that the PDF files are compatible to open on your AOL mail without any issues.

• Disable Antivirus Program

The Firewalls and the Antivirus programs of the system sometimes misinterprets and flags the AOL attachments as threats. Therefore, it blocks them from opening the attachment files in your system.

You can check these files on another system to verify them first of any threat. Then, try opening them on your system after disabling the Antivirus. If the PDF attachment can be accessed, then it is the antivirus and firewalls that are hindering the opening process.

• Clear Cache and Browser Data

You can fix the AOL PDF not opening error by clearing your browser cache. It clears out the browser memory and can remove any processing issues in opening the PDF attachments. Furthermore, you should clear the browser history and cookies of the browser.

If your error persists, then you should refresh your browser or try with a different web browser.

The AOL PDF not opening issue can be fixed by using any of the above solutions, as per your requirement. All these are proven and easy solutions that can benefit the users. Perhaps, if the error persists and you cannot resolve it with these methods, it is recommended to opt for an alternate method.

Alternate Solution

You can transfer and backup your AOL mail data, including all the attachments to your system. It will help you to access and view the PDF attachments easily without any issues. The Cigati AOL Backup Tool is the perfect software for that purpose. It can backup all the mailbox data to the computer in multiple file formats like PST, MBOX, EMLX, DOCX, PDF, etc. The tool can also migrate the AOL data to several email clients like Gmail, Yahoo Mail, Office 365, IMAP, Hotmail, etc. Additionally, the utility includes all the attachments in the backup and maintains data integrity.

Conclusion

The AOL PDF not opening problem becomes annoying for the users as its source is not easily known. Nonetheless, you can utilize the manual solutions and tricks listed in the blog to resolve the issue. They are competent in fixing the attachment issue on any system. However, you can directly backup your AOL data, including PDF attachments to the system, with the automated professional tool method. It saves time and easily opens all the AOL data and attachments without any issues.

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